Answers to Frequently Asked Questions
What is a pre-paid legal plan and how does it work?
Using the plan is as simple as signing up and contacting our team. Once you’re a member, customer support will connect you with an independent attorney in your area who specializes in the specific legal issue with which you need help.
Will the plan really cover my specific legal issue?
If you still have questions about coverage, please review either the Small Biz 10, 50 or 100 coverage details pages. If you prefer to speak to someone live, simply contact our customer support team to discuss your specific situation.
Does the plan cover pre-existing situations?
If you have a question about a specific pre-existing legal situation, either review our member agreement (SMB 10, SMB 50 or SMB SMB 100) or contact customer support at 1.888.582.8927 to double-check.
How long after I join can I use the plan?
If the basic plan benefits don’t cover my specific situation, how much will it cost me?
Who are the attorneys I’ll work with?
How can you provide all these legal services for such a small fee?
We have had 4.1 million members. Most of them do not need legal help each month. As such, the fees we collect allow us to pay the law firms monthly to provide services to the members that do need it and still make a profit. Also, retailers want to partner with us to expose their services to our membership. You save. You get protected. The attorneys and international legal shield make a fair profit. The retailers get new customers. It’s a win-win win-win-win all the way around. Few things in life are that good. The international legal shield is.
Who is covered under the Business Plans?
There is more information about this specific question near the top of the Coverage & Pricing Page.